Whether you’re ordering over the phone or online, we have options to deliver your order; while maintaining quality assurance of your items.
Pickup from our Headquarters
Are you within driving distance of our Headquarters in San Diego? Kindly inform customer service that you would like to come to our location to pick up your order. We will have your shipping cost waived; handling fee still applies.
"Will call" orders are subject to a $15.00 handling fee.
Using your Shipping Account
Have a shipping account with FEDEX or UPS? Contact Customer Service by email or phone, or write in the "special instructions" box during your checkout process and type in your FEDEX/UPS account number. FEDEX & UPS may also require us to obtain the billing address associated with your shipper account number. There will be a $15.00 handling fee.
Shipping to your business or home
Flexible Assembly Systems offers free shipping to web orders over $299*. This means that it’s easier to save money on most items sold online, while saving extra on shipping so that you can put that money to other projects.
- Orders sent with the FREE Shipping method will generally take 10 to 14 business days, plus processing and lead time; this varies by the product and manufacturer you’re looking to buy.
- Orders being shipped to your home will require an adult signature (ages 18+). Orders to residential addresses must be signed at the delivery address; no signature will result in the package being returned to our facility.
- Orders with two different residential addresses (billing and shipping address) may result in the cancellation of your order.
- Over 100,000 items are eligible for Free Shipping within the continental United States. Shipments to Alaska, Hawaii and minor outlying islands are not eligible for Free Shipping.
Shipping to a Freight Forwarding Company
In the event that an order is shipped to a freight forwarding company, payments via wire transfer will be the only acceptable form of payment. Flexible Assembly Systems Inc. is not liable for lost or damaged goods upon the delivery of goods to the designated freight forwarding company.
Shipping to a postal store
In the event that an order is shipped to a postal store, payments via wire transfer will be the only acceptable form of payment. Flexible Assembly Systems Inc. is not liable for lost or damaged goods upon the delivery of goods to the designated postal store.
- We are not able to ship to PO Boxes, AFO/DPO/FPO Boxes.
- International shipments are limited; please email or call Customer Service in advance prior to ordering. This is to ensure that we can ship to your country.
We Use Fedex for most outbound shipments however, if you prefer to use UPS, please contact Customer Service. Our most common shipping methods are listed below:
- FedEx Ground*
- FedEx 3 Day Express Saver
- FedEx 2 Day
- FedEx 1 Day Standard Overnight
- FedEx 1 Day Priority Overnight
- FedEx 1 Day First Overnight
- FedEx International Economy
- FedEx International Priority
- Freight LTL
* Free Ground Shipping is only available to those with web orders over $299, order weight is under 70 lbs (sizing restrictions may apply) and within the continental United States; Alaska, Hawaii and minor outlying islands are not eligible for Free Ground Shipping. Free Ground Shipping is not applicable on partial shipments.
We offer international shipping solutions which are fast, reliable, economical, and tailored to your needs.
All international orders require payment in advance via electronic transfer. Contact our knowledgeable and friendly customer service department if you would like to place an order.
If your web order is worth $299.00 or more*, you may qualify for FREE FedEX Ground Delivery!
This offer is only available in the 48 continuous states. It is not available for HI, AK, PR and international destinations. This offer is for selected items only, and additional items not under this promotion will incur additional shipping charges. This offer is for ground shipping only and does not apply to expedited, residential or freight shipments.
*web order must be over $299.00 and weight must be under 70 lbs to qualify, and not ship to a residential address. Free Ground Shipping is not applicable on partial shipments.