Declined payment instructions

Billing & Payments

Question: My card was declined, what else can I do?

Answer: If you’re checking out online and an error occurs, double check that your card information is correct; or use another card.

Should the problem persist, contact us to verify your billing information and we will place your order.

What causes a payment to decline?

A number of things can cause an order to decline, most common are typos in the card number, name and billing address. If your card still continues to decline, please reach out to your financial institution.

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